NRB acting subscription fee

Question

to Nedbank How do I reverse payments made to NRB acting subscription fee Answer

Nedbank Contact Centre Fri, Feb 19, 3:23 PM (5 days ago) to me Good day Thank you for using this secure email facility Apologies for the late response, we currently experiencing a high volume of emails May you kindly note that this was activated on your Internet Banking To De-register, you need to log onto internet banking and then • Click on “Services” from the main menu. • Click on “Maintain”, then “De-register Nedbank Accounting” • Complete the steps to de-register. Regards

Question to Nedbank What about all the payments deducted from my account for this over the years?Is this even legal to add me to a subscription I did not consent to.I will see a legal advisor to investigate if I see no response from Nedbank.

to Nedbank

Reverse the payments made to this subscription or show me documentation of me authorizing the subscription on my account.

Answer

Nedbank Contact Centre Wed, Feb 17, 7:48 AM (7 days ago) to me

Good day Pieter Trust that you are well and thank you for contacting Nedbank. We humbly do apologize for the delayed response, we are currently experiencing very high email volumes. To cancel /de-link from the NRB accounting please use the following steps on the old Nedbank online banking site. Once logged into internet banking, select the following menu options:

Services -> Maintain -> De-Register Nedbank

- On the next screen click the `De-register` button at the bottom right of the page - The confirm screen will now load. Click the `Confirm` button to complete the de-registration process - The `Completed` screen would now load and de-registration is completed. For further clarity and assistance please respond to this e-mail *** or call us on ***or you can also chat with us on the money APP chat option located on the top right corner of the APP home page.

Kindly note that you may Apply for an Overdraft (limit increase as well) - Current account , Personal Loan, investment , funeral plan or a Credit card (limit increase as well). if you interest kindly send an email to *** for New Applications Only NO queries, so i can refer you to a sales agent that will assist you immediately.

Take care and stay safe.

Yours sincerely