MR
Monica R
1 reviews | Active since Aug 2015
06 Apr 2016, 15:35
NRB Acting subscription fee
I do not understand why I cannot be assisted with reversing of this amount of ZAR 156.00 that's going off my account the 1st of every month with REF :NRB Acting subscription fee. This is the 3rd month this money has gone off my account I have spoken to a few consultants at the call centre and all I'm getting is they are investigating the matter. Like really now what kind of client service is this ????? I'm very disappointed in the level of service I'm getting I'm even considering closing my account because this account is starting to cost me a lot of money for so little service.
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Nedbank's replyOfficial
06 Apr 2016, 16:00Hello Makheote,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply06 Apr 2016, 16:00
Official
Hello Makheote,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team