YB
Yvette B
1 reviews | Active since Jan 2014
02 Mar 2016, 10:10
NRB ACTING SUBSCRIPTION
Since February Nedbank is deducting R156 from my account for NRB acting subscription. When I phone the consultant said that it is being investigated but does not know if they will refund the money. This is not my problem. I want this money refunded. How is it possible that since November they are aware of this debit going off on the clients accounts but still in March they are investigating. If they don't refund my money I will close my account and get another bank. Their service is pathetic.
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Nedbank's replyOfficial
02 Mar 2016, 10:17Hello yb1407,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply02 Mar 2016, 10:17
Official
Hello yb1407,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team