1 reviews | Active since Apr 2017

10 Jul 2018, 12:33

NRB accting subscription fee

I've been a Nedbank client for 10 years now and in all those years I have received stellar service. however, from two months ago Nedbank has somehow allowed a certain transaction to go through my account with them. a lot of clients have complained about this and I am the latest victim. I'm not sure what NRB Accting subscription is and do not recall signing up to it.

Nedbank, I beg you to cancel this subscription and reverse these funds back into my account. Please revert to me as a matter of urgency and sort out this error

0
Replies (2)
Nedbank
Nedbank's reply10 Jul 2018, 12:43
Official

Dear Vuyisile Ndlovu

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

's update07 Aug 2018, 07:56
Reviewer Update
good day I received your generic response almost a month ago. is this how you treat your loyal clients? I need an urgent resolution to this matter because this ********** transaction is still going through my account.