MW
Mike W
1 reviews | Active since Mar 2016
02 Mar 2016, 07:49
NRB accting subscription fee
I have had exactly the same problem R156 debited on 1 Feb and now another debit yesterday for R156.. From 1.2.2016 I have visited Marine Drive branch 5 TIMES and the enquiries staff have contacted the the Mag tape department who have given the following reference numbers ***3 and ***1 and stated the matter is under investigation. Clearly THE PROBLEM IS NOT BEING ATTENDED TO. Very easy to say there is an ongoing investigation. Come on Nedbank you spend millions on your marketing program to get new clients and then neglect your existing clients.
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Nedbank's replyOfficial
02 Mar 2016, 08:17Hello jaguar38,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply02 Mar 2016, 08:17
Official
Hello jaguar38,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team