TN
Tshepo N

1 reviews | Active since Aug 2011

14 Mar 2016, 16:43

NRB accting subcription fee

Hi, This is really unfair from Nedbank's side. I have this debit order which I didn't ask for from Nedbank. I have been debited twice now for Feb and March for NRB accting subscription fee, which is a Ned bank subscription fee. <br> <br> I called in in Feb and the guy promised that it will be reversed for Feb and I will get my money back. Instead, I get debited again in March. What is this? An error or ****************?<br> <br> Are you doing this to your clients because I know I am not the first and only one; I have read other complains over the same thing. Please please please sort this out, R156 x 2 is a lot for some of us and we can't afford it taken from us without consent and without needing or benefiting from the service.

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Replies (1)
Nedbank
Nedbank's reply15 Mar 2016, 08:21
Official
Hello mtshepisto,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team