1 reviews | Active since May 2012
now NO Notification.
After sitting one and a half hours waiting at the branch on 30/05/2015 to be helped at inquiries we eventually filled in some paperwork to have in contact activated on our business account.As the present staff told us they don't know the exact paper work to fill in,they will pass this on to the business manager who will contact us on Monday 01/06/2015.By Wednesday 03/06/2015 after hearing nothing from the manager we contacted him.His replay was that he was never informed regarding our problem but will find out where the paper work is.On Friday he informed us that he has reloaded the information on the system. Previously only one off us got the notification NOW none off us are getting any notification at all when transactions take place on the account.And it is not a cell network problem.
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
