Nothing but Struggles

For the past 3 months MFC just can’t get my debit order right no matter how many times I complain or call they just can’t get something as simple as a debit order date right. In April my salary date changed to the 27th I immediately notified Mfc to change the debit order date to the 27th conveniently for them they can’t find such Call recordings and not will to give me call recordings either. Last month after much complaining because again they debuted before the 27th I was guaranteed the debit order date was fixed …. Guess what!! Yesterday they debit me again on the 25th and not the 27th then they don’t get their money then they increase the interest on the carS….. is that why you not changing it so you can ***** from me so that every time it shows unpaid in arrears you can up my interest and make more money off of me I am taking MFC to the banking ombudsman I’ve had enough of your incompetence!!!!

Furthermore to the above I app**** for credit card limit increase for an urgent medical procedure I need to go for and have a co payment to pay for this to be done. Turning to nedbank and my credit card for this I have had to redo my application twice because they keep losing it then I had to resend the same docs twice because they keep asking for the same things I already sent. Ans guess what 3 weeks if not 4 weeks later already still not a word from nedbank on finality on the matter and still no medical procedure to save my life. Well done Nedbank for being there when we need you.

I recently moved all my business, my personal loan my 2 cars finance, my investment account, my credit card and my day to day banking to nedbank from FNB because I was told of what excellent service you provide but I made a huge mistake i made. Perhaps best to speak to FNB and move it all back to them rather, their service wasnt great but I sure as hell never struggled like this.