Notbank

This bank was born in the dark ages and seems to be stuck there. Never waste your time here. Thankfully you have many others to chose from. I am convinced they still use the abacus and wired telephone. I app**** on their website with my name. Yet when I had completed the application it called me another name. Then after not hearing back from them for a day, I gave them the benefit of the doubt and contacted them. I asked about their SAA offering but the first person could not tell me so they passed me on to someone that could tell me about the SAA offering but due to costs, I decided to go with the plain account. This required me getting sent back to another call centre, where they still could not trace my original application. I was then asked to do a new application over the phone. Then after a lengthy process was asked to send 3 banks statements. I did. Then a payslip the next day. I did. Then bank statements again the next day I did. A week later I was wondering what happened to the application and decided to send them a follow up email. I got a frantic call telling me that my account was being reviewed because it was not a overdraft it was a credit card they needed to see whether they should accept or decline me. I asked if this is what was taking up a week. She said yes because banks need to verify their clients as if I had landed on earth only yesterday. Biting my tongue I thanked her and told her that if she did not get back to me by the end of the day she should rather just withdraw my application. I have been sitting in a meeting and lo and behold Nedbank have just emailed me to ask for 3 months bank statements. Clearly their typewriter has run out of ink!!!