Not understanding
Good day, can’t get through to you telephonically. I have received an sms telling me that one or more of my bank cards have been disabled for online shopping because I have not used them for the past 12 months, which is nonsense. I know you are trying to get us using your money app which is not working for me because my husband and I have one combined internet banking profile. In any case, I have seen with my daughter that the app gives a lot of problems - after accidentally locking herself out of the app she has been trying for months now to re-activate it by visiting branches and calling the bank, to no avail. Please call me and tell me which of my card/s you have disabled without reason.
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
23 Apr 2019, 11:24Seeing we share an internet banking profile and use the same cell number it might be one of my husband’s cards - please confirm. Thank you!
's update23 Apr 2019, 11:24
Reviewer Update
Seeing we share an internet banking profile and use the same cell number it might be one of my husband’s cards - please confirm. Thank you!
's updateReviewer Update
23 Apr 2019, 11:26In which case I apologize!
's update23 Apr 2019, 11:26
Reviewer Update
In which case I apologize!
's updateReviewer Update
23 Apr 2019, 11:26In which case I apologize!
's update23 Apr 2019, 11:26
Reviewer Update
In which case I apologize!
's updateReviewer Update
23 Apr 2019, 11:26In which case I apologize!
's update23 Apr 2019, 11:26
Reviewer Update
In which case I apologize!
Nedbank's replyOfficial
23 Apr 2019, 12:14 Dear Celia We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards Client Service Support
Best regards,
Nedbank's reply23 Apr 2019, 12:14
Official
Dear Celia We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards Client Service Support
Best regards,