Not switching debit orders

I was so Impressed by Nedbank when I recently took out a Savvy Bundle account after having a Go banking account for 10 Years with Nedbank. Within 2 working days, my new card had been delivered.

The shock, however, came yesterday, when I found that the branch had never switched my debits orders over to the new account as they had said they would and as they should have, leaving me with a black mark against my name.

I am very disappointed with this and I wish this could have been a positive review