Not sure why anyone banks with Nedbank

Nedbank. Once again I am reminded why I stopped being an account holder at your bank for so many years. All this after coming into your bank to request past bond statements I needed... After waiting in an insane queue to be helped and then dealing with someone at enquiries who then called your call center because he couldn't help me and then holding on the line repeating information to the call center and being do told it would be sent to me on email.

Yes you guessed it. Nothing is received.

As i walked out I had some doubt that I'd actually get it... So yes Nedbank your service is a disgrace even after so many years.

One would have thought things have improved but the queues of clients I witnessed bears testament to the fact that your service is pathetic. I am not sure why how Nedbank still has clients. Move to banks who prioritize you better.

I'll have to call this useless call center again.. Dreadful