NOT PROVIDING PAID UP LETTERS

YOU DONT EVEN DESERVE 1 STAR!! THO MOST USELESS BANK WITH THE WORLDS MOST INCOMPITENT STAFF!!!! COUNTLESS CALLS, EMAILS, ITS BEEN A WEEK AND STILL NO PAID UP LETTER!!!!!!!!!!!! IS THERE ANYONE THAT IS ACTUALLY DOING THEIR JOB AT THIS PATHETIC BANK!!! USELESS IS AN UNDERSTATEMENT WHEN IT COMES TO YOUR BANK AND STAFF!!!