NOT Making Things Happen Nedbank

<p>I have been banking with Nedbank just over two years now and the Personal Banking offer is really making me regret moving from my previous bank. I have had two Personal Bankers in as many years, the first one I was assigned was based in Durban while I am in CT. The relationship completely didn't work for me.</p> <p> </p> <p>I was then assigned one in CT. Recently I have been having issues with my debit card, when I swipe. It qdeclines even though there are funds in my account. Highly embarrassing.... I emailed my banker on Monday requesting assistance in sorting this out. I hadn't received a response on Tuesday so I sent her a whatsapp message, which she read but did not respond to. I have now had to take time from work and go to a branch to enquire why my card keeps declining. Its Wednesday today and I STILL have not anything from my banker. Due to my experience I would not recommend Nedbank to any friends or family. The Personal Banking offering does NOT Make Things Happen....Perhaps I should rather switch to people who will ask me How Can We Help You?</p> <p> </p> <p> </p>