jM
johannah M

1 reviews | Active since Nov 2011

28 May 2015, 06:07

not keeping to promise,im being overcharged

I am not happy with the service, maybe I should cancel this savvy account because this is not what I signed for,i took this account based on the information that was given,i was told it's 169.00 per month and now there are other charges on top of this, I saw 60 of counter statements, what is it for? I haven't asked for a counter statement, you guys are ripping me off and it's not fair,i thought u are different from other banks,pleasw refund me and keep your promise to a standard fee,or let. e know if you can't and I will change banks

0
Replies (1)
Nedbank
Nedbank's reply28 May 2015, 07:23
Official
Hello makeketa,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team