BC
Beverley C

1 reviews | Active since Mar 2009

02 Feb 2018, 11:22

NOT IMPRESSED WITH THE NEW "MONEY" APP !!

I downloaded the new "Money" App it is definitely not as good as the previous Nedbank App. At first I was quite impressed because it has everything at your fingertips and is very User friendly. But now I realise that for instance, my transactions on my cheque account, it only gives me for November 2017!!! That is no good to me at all. I want to be able to see my recent transactions which it does not show, although it does on my Credit Card? Insofar as playing Lotto and Powerball, it does not give you an option to REPLAY PAST NUMBERS, it did in the old app. Please try and get this new app on a par with the old one!!!! I would love to hear from you regarding this.

0
Replies (3)
Nedbank
Nedbank's reply02 Feb 2018, 11:30
Official

Dear Beverley

We are sorry about the trouble you are experiencing. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

BC
Beverley C's update05 Feb 2018, 13:17
Reviewer Update
Thank you for the prompt response Nicolas Govender, much appreciated. I would like to change the "star rating" but not sure how to?
BC
Beverley C's update05 Feb 2018, 13:18
Reviewer Update
I have managed to change the Star rating - done!