Not impressed...
<p>Complaint 1:</p> <p>Contacted Nedbank early on Sunday morning due to ********** transactions on my credit card, </p> <p>Eventually got hold of Nedbank to block my cards, getting through to ***** department was impossible, was on hold for about 8-10 minutes, 4 attempts and 2 voice mail messages later and STILL waiting for Nedbank to phone me back...</p> <p> </p> <p>Not impressed with Nedbank.,</p> <p> </p> <p>Complaint 2:</p> <p>Last few transactions on my debit card were processed twice, why would this happen?</p> <p>Options on getting the double transactions canceled?</p> <p> </p> <p>Been with Nedbank for years now, but definitely had enough, time to change banks...</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
I do not even want to order new cards, changing to a different bank asap, double transactions are a concern though and need to be sorted out...
Rest I couldn't care less about...
I do not even want to order new cards, changing to a different bank asap, double transactions are a concern though and need to be sorted out...
Rest I couldn't care less about...
