Not impressed

phoned Nedbank this morning to ask to take a payment holiday during the next month or 2 as money can be best used for other resources atm and I was told that I am not allowed to take a holiday or deferred payment After they released a statement saying that they will help customers with any loan agreement “so this was a lie” I have been with nedbank for years and never missed a payment or made a late payment to any load and this how they treat us.

They just lie with the below statement that they will help customers but when you phone they just say sorry they can’t help you unless you don’t earn a salary anymore

Nedbank said that it would support its clients with suitable individual solutions to cash flow challenges they might experience as a result of Covid-19, which extended to any loan agreement they had with the bank.

This support could include deferring payments (or part thereof) for a suitable period, extending existing loan periods or extending additional credit to manage short term cashflow shortfalls.

Thanks for nothing nedbank