fF
frank F

1 reviews | Active since Aug 2011

20 Nov 2017, 12:20

NOT DONE AS REQUESTED

IVE BEEN TO LAKESIDE TWICE THEY WERE OFFLINE I HAVE BEEN TO SANDTON I WAS TOLD ITS FIXED UNFORTUNATELY IT WAS NOT

I CANNOT DO INTERNET BANKING ANYMORE NOT SURE WHAT NEDBANK DONE TO MY DETAILS BUT IF I HAVE TO GO BACK TO ANOTHER BRAANCH AGAIN FOR THE 4TH TIME IT WILL BE TO CLOSE MY ACCOUNTS

PLEASE ASSIST ON MONDAY LAST WEEK AT SANDTON BRANCH I WAS TOLD IT IS FIXED NOT SURE WHO OR WHY IT BECAMES INVALID IN THE FIRST PLACE

0
Replies (2)
Nedbank
Nedbank's reply20 Nov 2017, 13:14
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply21 Nov 2017, 16:20
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team