Not Customer Savvy At All

<p>I can't believe that such a large banking institution would ignore requests and refuse to do what the client wants. I did an application via a bond originator who altered my information (without my consent) so that the bond can be approved. I then asked Nedbank to ithdraw the application so that I could redo the application (which they confirmed was the way forward). They withdrew it, but told me that I cannot reapply because the old one stays in the system. But upon ammending the application, the outcome remained the same. I then stated that i cannot afford their terms. They sent a withdawal letter that states I am withdrawing, I asked them to change it to a more relevant reason. They are unhelpful</p>