Not crediting payment for my guesthouse

The worst service I have ever received. I processed a transaction on the 2nd of February and still 10 days later it has not been credited to my guesthouse account crippling the business. Nedbank have major issues with their service and ethics as I have been chasing this up for the last week. I have called daily and they spin the same story that my case has been escalated. In tough times like these for tourism you really do not need to go through this ordeal and suffer from *********** staff and management from Nedbank.

I have had enough and do not know what to do as cannot run my businss, pay my staff as Nedbank is holding onto the transaction and I have no funds in the business to operate.

Totally pathetic and this serves as a warning for any business who relies on Nedbank.