NOT A HAPPY HOME AT HOME WHEN YOUR WITH NEDBANK........................

Even one star is to much for this banks customer service. In 2020 i started to query about my account a year ago up to today after ''So called head office'' phoned me and told me that my account will be checked and amended after this weekend and i will get feedback on MONDAY!!!(A YEAR LATER)

Some of the problems includes : 2 separate times, 2 separate consultants, told me i have a credit card sins last year>>>>>after applying every 3 months because i need a boost but i have no card no account number nothing ???? and every time i ask the consultant were is the card or PLEASE CORRECT THIS ERROR AND SEND ME MY CARD THEY PLACE ME ON HOLD FOR 32MIN (i have screenshot the proof and mailed it to them 7 times) I have like 15 cards on my mobile app and they cant even assist to take of the cards i can not use.(not even at the branch) THE BRANCH (CALL HEAD OFFICE ) THE CALL WITH HEAD OFFICE (WE WILL REPORT BACK NEXT DAY...) Just to never hear from them again. I spend a savvy bundle plus account for the credit card but they could not even explain to me the account T&Cs (To find that the credit card is a separate application after being told that i get the card with the bundle) My statements is telling me that i am paying interest on atm advance withdraws but i do not have such a thing. I am paying interest on my credit interest but i have no credit cards /accounts / nothing .......

So every time i get relieved and feel a little of the stress payments this mont will be taken of because of the credit card that was approved, Just to be back in more stress than before because 3 days later WHEN I PHONE TO GET FEEDBACK ON WERE S MY CARD (Delivery) ''Sorry your card has been declined PEEP PEEP GOs my phone all of a sudden with the decline message?????????????

I AM ****ED NOW >>> THIS IS THE BANK I USE FOR MY SALARY BUT ITS IN -R

Especially now that i know that i will not get any help from them at all. LIKE THEY JUST DO NOT CARE ...........

TO ALL THE BANKS PLEASE TAKE CARE OF YOUR CUSTOMERS EVEN IF YOU WOUNT GET COMMISSION ON IT YOU NEVER KNOW WHAT THAT CUSTOMER CAN DO FOR YOUR FUTURE. INTEGRITY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NEDBANK I DON T KNOW YOU ANYMORE !