Nonsense bank gives nonsense service

I'm wasting time at a Nedbank branch yet again, just last week I was here to find out why the transaction alerts from Nedbank don't reflect what is actually happening with your account. Yesterday I was at Alberton nedbank to find out why nedbank isn't sending alerts of transactions on my account even though they're good to charge me for it. Now i'm back at Southgate nedbank to find out on a transaction that occurred that is not supposed to be there & why i'm unable to withdraw money from my account. This is ********!! I'm so sick of coming here to enquire & being sent from pillar to post. As of this month i'm closing my account with this ******* bank, i'm so sick of this ****!! Don't even bother call me with your ******** excuses