NB
Nicole B

1 reviews | Active since Apr 2012

20 Jul 2016, 09:57

Non Service on Weekends

<p>My boyfriends works in the week and every second Saturday now this Saturday he is weekend off and needs too activate his internet banking however i was told this cannot be done on the weekends as the manager wont be in... What is the point of having a branch here if they cannot help us and now i have to ride around and find a branch that will????/</p>

0
Replies (3)
Nedbank
Nedbank's reply20 Jul 2016, 10:00
Official

Dear Nicole,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

NB
Nicole B's update20 Jul 2016, 10:06
Reviewer Update

Dear All,

PLEASE i need to get this sorted this Saturday coming...

Regards

Nicole

NB
Nicole B's update20 Jul 2016, 12:37
Reviewer Update

Dear All,

Thank you to Merilyn who was an absolute star to deal with.

Query closed.

Regards

Nicole