DE
DAVID E

1 reviews | Active since Jul 2015

06 Jul 2015, 19:50

NON RESPONSIVE

FOR THE PAST THREE I HAVE CONTACTED NEDBANK INSURANCE TO GET SCHEDULES FOR MY FOUR POLICES. I HAVE BEEN PROMISED 6 TIMES THAT THEY WOULD BE EMAILED TO ME THE SAME DAY, IT IS NOW 3 MONTHS LATER AND I HAVE RECEIVED NOTHING.<br> I HAVE ALWAYS BEEN HAPPY AS A NEDBANK CLIENT BUT THIS IS PUTTING A BITTER TASTE IN MY MOUTH.<br> ALL I WANT IS A COPY OF THE SCHEDULES FOR THE POLICIES HOW DIFFICULT COULD THIS BE?

0
Replies (1)
Nedbank
Nedbank's reply07 Jul 2015, 08:05
Official
Hello David1955,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,