Non response

I app**** for credit card 3 weeks ago it was declined as there was a judgment against me. I had the judgement rescinded and sent all documents to relevant party's three time only to call them back a week later to find out progress only to be told my new address needed to be confirmed so I made arrangements to bring in conformation of address to local branch when card will be delivered. Only to then wait another week before calling in myself again to find out status and be told same issues have been flagged. It's now week three and no phone <br> Call of email . I have had a bond with Nedbank that's been paid in full and my current account with then for 18 years after this long as a customer I thought a phone call in 3 weeks would not be asking much but I was mistaken what would you do #nedbankfailingme