Non receipt of statements/account from 2008

In 2008 I took out a personal loan for the purposes of studying further. The amount was R30 000. Unfortunately due to a work situation my income decreased and I could not keep my financial commitments. I was advised to go under Debt Review which I did. The Nedbank account application for debt review was approved. For some unknown reason it was terminated on 20 April 2011. The letter was not clear as to the reason. To date I am STILL paying off this account. Despite the bank's decision, according to my debt counsellor I am still under debt review and I still pay a monthly installment via the Debt Counsellor. Every 3 months I get annoying phone calls from Nedbank requesting to renew our \agreement". I have requested statements on numerous occasion.It is now 2016 and I am STILL paying off this loan. Something is not right and I feel that the bank is not being honest. I require a full breakdown from 2008 to present. This bank is a lying cheating and dishonest institution. This bill should be settled. The fact that I am not getting my statements alone is very suspicious. """