non existent feedbank!

been trying to process an online payment since last week Thursday. Nedbank keeps saying that the merchant isnt 3D secure. They have confirmed that they are and no other bank cards have been declined.<br> I have called Nedbank several times and was only given a reference number once, in other words all my other calls were not escalated!!<br> Every time i call i spend in excess of 15mins on the line. I get transferred to everyone under the sun!<br> I have not received feedback on ref ***7!<br> i spoke to the merchant again this morning, they have confirmed that other Nedbank clients are also experiencing the same problem since last week! they also said that Nedbank told them they are unaware of such a problem and that no one has called in with any queries!!! I CALLED SEVERAL TIMES SINCE LAST WEEK THURSDAY!! WHAT LIES!!<br> I have ample credit, my account is in good standing PROCESS MY PAYMENT!!! YOU ARE DELAYING SOMETHING OF IMPORTANCE! <br> how is it that I am getting the acknowledgement on my mobile and also the OTP if they are not 3D secure?? <br> now your lines say network congested!!!!!! other people with same problem???