1 reviews | Active since Jan 2017

03 Jan 2017, 11:46

Non Existent Credit Card Service

<p>Just over a year ago the probems started. They stopped my card as I was over the limit. I corrected it immediately and do not have a problem with that. Then the 4 cards would not work. I had to make 2 trips to Kokstad and spend hours, yes hours in the Q correcting your mistakes.</p> <p>I then started to apply for a business card as you guys cunningly don't tell the general users that there is a limit of R10,000 and thereafter you do not earn green backs. I was told on a businees account the limit is R50,000. Well since April 2015 I have been trying to get these cards and NOTHING yip NOTHING has happened. All the time I am loosing on the grreen backs. So far an estimated 11 months at R40,000 per month. A fair amount of greenbacks.</p> <p>Still waiting patiently guys.</p> <p>Facebook is my next port of call.</p> <p>I have already complained about 3 times on your official webpage and still NOTHING happens.</p>

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Replies (1)
Nedbank
Nedbank's reply03 Jan 2017, 11:56
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team