Non existant service from Nedbank Home Insurance

Item: Nedbank
Rating: 1
Author: Noreen O

Been waiting since the 29th November for Nedbank home insurance to repair resultant damage from burst pipes, to my ceiling. It is now apparent that all call centre agents know exactly who I am when I phone in, and suddenly all the supervisors and managers are not available.

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Replies (1)

Nedbank's replyOfficial

08 Feb 2018, 15:03

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank's reply08 Feb 2018, 15:03

Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team