Non-Compliance to FICA caused me to lose my Life Savings

Nedbank aided ********** via allowing them to open a bank account with no FICA compliance. They then state the amended 2017 FIC Act allowed them to use their discretion except that their discretion caused me to lose my life savings and one can see from a mile away the address given is so farfetched. Their evidence is their own documents and biometric assessment but nothing from the account holder to verify it is true be it an ID Document, proof of address or anything hence the Hawks confirmed they got no FICA docs from Nedbank and the address was ****. Who must be accountable for Nedbank's discretion and me using my life savings? According to Nedbank, I must litigate if I want. This is how they get away in hope clients do not have resources.