Non automation of debit order by nedbank from nedbank business account paying nedbank speedpoint fees

Nedbabk debited my business account without my authorization. I had a a swipping machine (speedpoint) rented for a pharmacy business in Lesotho and owned a personal account where I nominated a debit order for monthly payments to be made from then later on i opened a business account for the pharmaceutical company, I did not move my debit order for the machine to the new business account but nedbank Lesotho debited the outstanding fees owed from a business account without my concerned. I complaint about this act that is ******** and they noted that such transactions are done by nedbank south Africa. They are the ones that debit such funds therefore they can't assist. Before I lodge a complaint with the banking ombudsman I need nedbank south Africa to advise on this matter to tell me if they are allowed to setoff client's accounts without their knowledge. The person who gave me this information is Mr Basis Ramputi, a sales manager in Nedbank Lesotho. I will await way forward as o expect that transaction to be reversed and be given a chance to conclude a repayment arrangement otherwise close all my business and personal account and sue nedbank for not allowing me as a client privacy in my account and doing as they please