Non approved debit

After 25 + years with nedbank i did not think it was possible but yes another SA bank bitten the dust. Personal loan debit every month on 30th. This month they decide WITHOUT MY PERMISSION to debit on the 11th leaving me seriously short on holiday money and petrol money. 2 weeks later god alone knows how many calls and consultants I STILL DONT HAVE MY MONEY REFUNDED. Nedbank has adobted the attitude of ***** the consumer we will do as we wish. Well ***** you to .....<br> Ref no ***. Expect this matter to taken further. Enough is enough.