NOKUKHANYA FROM COLLECTIONS IS RUDE AND SHOULD BE REPRESENTING NEDBANK THE BRAND

Good day

I AM A NEDBANK CLIENT AND RECENTLY CHANGED JOBS AS A RESULT MY DEBIT ORDER DATE CHANGED , AS A RESULT I CALLED TO CHANGE MY DEBIT ORDER DATE HOWEVER THIS WAS NOT DONE.

I THEN RECEIVED A CALL FROM NOKUKHANYA FROM COLLECTIONS , WHO WAS RUDE AND CHOSE TO SHOUT INSTEAD OF EXPLAINING WHY SHE WANTED THE INFORMATION SHE WAS REQUESTING.

GOING FORWARD I WOULD LIKE TO BE VERY CLEAR THAT I DON'T WANT TO RECEIVE A CALL FROM THIS AGENT, SHE IS RUDE AND REPRESENTS THE BANK IN HORRIBLE LIGHT. IF THIS IS HOW CLIENTS ARE TREATED I WILL NOT CONTINUE TO BANK WITH YOU. I AM BEYOND UPSET.