NOBODY IS COMPETENT TO RESOLVE APPROVE IT / OTP ISSUE

most useless customer service (lack of it) ive spoken to almost 20 people - pushed from pillar to post, issues not resolved. Mala Sewrajan keeps sending me lame emails and keeps insisting i go into the bank. can you'll make the travel arrangements now - ensure I get there and back to work in 30 minutes. or maybe keep the bank open for me til 6pm when i get home. i cant make payments due the approve it option and OTP NOT WORKING. GET SOME CUSTOMER SERVICE SKILLS PEOPLE! STOP BEING USESLESS