1 reviews | Active since Oct 2013
NO WORDS FOR THIS BANK
<p>I deposited money into my Nedbank account from a nedbank ATM. it was after working hours. I then went onto my banking profile and saw the funds were reflectng on my account. I then made payments from my account since the funds were clearly showing on my account. 2 days after this happened i was charged fees R90.00 per transaction for each transaction. Apparently this was because the fees had not cleared... Even though my bank balance showed the amount. Fine I called the call centre and was adviced that I need to go to the branch as these fees can only be reversed at the branch. I then went to Ebony Park Branch on saturday to get these fees reversed but Alas the branch manager was not in and I was simply told to come back on Tuesday... After spending an hour in que..... I will not be going to any branch. I just want my R360.00 paid back into my account as i cannot pay for depositing money and making transactions on my account. I WILL NOT WASTE MORE OF MY TIME WAITING IN A QUE or even skip work to sort ths out</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
The honour fees were refunded back to my account. thank you for the assistance
The honour fees were refunded back to my account. thank you for the assistance
