No way to remove unecessary service fees

<p>I've been charged telephone banking for as long as I can remember every month despite going into the bank on several occasions to get it removed. I'd like these to all be refunded.</p> <p> </p> <p>There are other fees that really feel like they're just made up because they don't match the published schedule of fees on Nedbank's website. Transparency is a definite concern. Each fee should be charged on a separate line and linked to a specific transaction. </p>