KM
KELEBOGILE M
1 reviews | Active since Oct 2010
25 May 2015, 09:02
NO VOUCHER AFTER BUYING ELECTRICITY ONLINE
I bought electricity for R500 and never got the voucher.<br> I raised a complaint and was told it will be resolved in 5days time.<br> Five days passed and I call them, they put me from call centre to complaints, to switch board to online banking and I still do not get help.<br> I am now told to go to a branch.<br> This is very bad service.
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Replies (1)
Nedbank's replyOfficial
25 May 2015, 09:20Hello Zkfc,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply25 May 2015, 09:20
Official
Hello Zkfc,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team