gH
gerard H

1 reviews | Active since Mar 2009

10 May 2017, 17:47

No Visa 3DS embedding

<p>I could not make online purchases as the Makro online system needs 3DS verification and my Visa Creditcard does not use this as an extra secuirty layer. As a result I could not save R800 on an appliance sale. I want this money back.</p>

0
Replies (2)
Nedbank
Nedbank's reply11 May 2017, 08:16
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

gH
gerard H's update11 May 2017, 10:08
Reviewer Update

hellopeter has my ID number that I entered with the complaint. My account number can be retrieved from this as well as my contact details.