No value for their clients,no communication and no total respect

The service offered by Nedbank is horrific and they have no respect for their clients.My account is frozen without my knowledge in that i cannot access any of my funds in this account including my Salary.My employer paid me on the 25/02/2019 and the bank sms came through that there was a transfer but when going to the atm to withdraw there was nothing.i am being given a run around and a blame is being shifted to my employer.all my trust for this bank is lost.I am being treated like a ******** right now.Dissapointing