No urgency from Nedbank

<p>I seriously regret leaving my previous bank and banking with Nedbank. Someone cloned my cellphone and I called the call centre because I wanted them just to remove (not to amend just remove)my cellphone from my banking profile just to avoid the worst and guess what???? I was transferred from department to department with each department telling me that they cant assist. Worse thing is I cannot get to any Nedbank branch I am in the middle of nowhere. After speaking to the fifth person who also said she couldn't assist I put the phone down because clearly I was just wasting my time. With Nedbank you cannot do any of the things that you can do with other banks online...what are you people ?...are you leaving in the stone age? </p> <p>I seriously regret leaving my bank, now I know that the grass is not always greener on the other side.</p> <p> </p> <p>I am going back to my previous bank, your service is appaulling, when I call, you are always queuing if it's not that then you don't respond to emails or you fail to hour callbacks I have to constantly follow up and worse of all you cannot assit. What the hell is the point of having a call centre when you have to go into a branch for everything????? And when I get to the branch then the service is extremely I mean extremely slow.</p> <p> </p> <p>I have never, I mean never had so many problems with a bank, I am done with Nedban****!!</p>