NO SERVICE - INSURANCE CLAIM
<p>26 Apr - claim submitted with ALL required documents (no response and no payment received)</p> <p>2 May - submitted again (no response and no payment received)</p> <p>9 May - another email submitted to request a repsonse - generic responses only received</p> <p>Phoned numerous times and told 1. ) Attachments not received, 2.) then attachments were received on 9 May and would be paid within 72 hours</p> <p>16 May - still no payment - told that it weasn't processed and that we ahd to wait ANOTHER 72 hours</p> <p>17 May - still not paid</p> <p>12 BUSINESS DAY - UNACCEPTABLE IN ANY FORM........</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team