No Service from Contractor Allocated

Good day<br> <br> I am so disappointed by the service i am currently receiving from Meason construction and maintenance, on the 21.04.2015, i made 15 calls to them on *** and the lady at the reception (Rista) always promise to call me back of which she did not, I am only referring to today's calls. I called Peter on *** and he also promise to call but that never happened, i called him six times and send him two smses. To cut my story short. My claim number is C***, and it seems if someone is just taking advantage on me because of my colour. I log a call on the 7 April for fixing my stove, the one we use to cook our daily food (currently not happening because we don't have a stove).advantage. Nedbank allocate Meason construction to attend to this, but nothing has been done, though i do follow up with them everyday. The service i am currently receiving from Meason Construction is a mess. I WANT my complaint to be attend ASAP, is been long wating for them or else i want NEDBANK to allocate the other contractor, my premiums are not arrears nor my bond, and i don't know why i am being treated like this.