No service delivery
<p>Once again, the staff at Sunward Park never fail to amaze at no delivery. My previous complaint was for Forex, now again the lady is not in. How do I as a client get held to no delivery by 1 staff member who seems to never be at work? As a client, I pay fees, is this what I am paying for? Mr Madala, as the branch manager do not phone & apologise when the service is as bad today as it was yesterday? Pathetic</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Many thanks to Cindy and the team. My complaint was dealt with and sorted out, just a pity it had to resort to this before normal service resumes.
All back on track, Thank you.
Many thanks to Cindy and the team. My complaint was dealt with and sorted out, just a pity it had to resort to this before normal service resumes.
All back on track, Thank you.