1 reviews | Active since Nov 2016
No service Bad bad
<p>I am truckle to sort my account out with Nedbank bank Glen Acres who done my stop payment wrongly I went specially to them, because I lost my job and to make arrangements for account and be able to pay debit orders ext They done the wrong stop payment. Not the one I ask them to do. I needed to go back to and did it again but it still went off If this was done correctly it would not have to sit with this problem. I went and see them again about my account to close it and reverse all the fees. Why must I pay for things and they do not do there work properly. They told me the manager will get back to me, because she was busy that day. She never did. I phone a couple off times and they been to busy but do not come back to me who is paying all my calls???? Everytime they say they will call me back. They just ignore me. Now I got a message they handed me over to the attorneys and going to put me on the credit bureaus. This is not fear if they do not give me the service or coming back to me. They just took took my money out off my account for the credit card. I did arrange all so that I will pay it off montly R200.00 which only happened after months again and told me that they will reverse it the next day never did and I went worse into debit, done it on the end, but it was to late and my account , then double payments went off for my debit orders. I could then not afford to pay double. It is there fault just needed them to reverse the fees and close my account. If I had a overdrawn account understandable. Now I am going to get a bad record because off them not fear. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
