1 reviews | Active since Oct 2016
No service & bad attitude !!!
<p>I went to nedbank Brooklyn Mall I got a ticket to see a consultant which never happened. I ask the lady at the help desk if the operating or they offline or something, she relayed and said to me I should go and ask the consultants myself she only gives tickets. I went to ask one of the consultants and she said they still busy with the mail guy they'll assist us yet they all just having a chat and not doing anything, some were even having lunch there. The branch was almost full, even the branch manager didn't even care he just went up n down.</p> <p> </p> <p>I left because was I had I report to work before time. But still the following day it was worse. I left without even doing what I came for, the lady who was assisting me gave the wrong information but I later went to Pretoria branch and the was only two people assisting I got assisted in less than a minute got all the correct information. </p>
Dear Edwin Sono
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Edwin Sono
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
