MS
Marietjie S

1 reviews | Active since Nov 2012

08 Feb 2016, 06:02

No service at all!

My father passed away recently and I am trying to sort out his vehicle finance. When i call the call center they are offline for more than a week now. I am stressed with the passing of my father and would think that a company like Nedbank MFC will have sympathy and will try to help me. <br> I am so not impressed. Thank you NEDBANK for not helping me and thank you NEDBANK for making this very bad time in my life even worse.

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Replies (1)
Nedbank
Nedbank's reply08 Feb 2016, 08:10
Official
Hello RiHanco,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team