No service at all
<p>I am a Nedbank client who is emigrating in a months time. I was advised at the branch to contact Global banking to get a MP336 form for SARS clearance. I called the contact centre, asked for Global banking, asked a 'Thembile' for the MP336 form, was put on hold, and then sat for over 20 min on hold, before I put the phone down. What kind of service is this. I have been with Nedbank for over 15 years. I need advice on transferring my funds to the UK.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kindly note that due to a problem experienced on the Hello Peter website you can expect a delay in the response from Nedbank.
Kind regards
Client Experience Team
Consistent bad service, after 4 days, still no assistance. Phone help is unable to assist, so what use is a bank when they cannot assist me the CLIENT!!!!!
Consistent bad service, after 4 days, still no assistance. Phone help is unable to assist, so what use is a bank when they cannot assist me the CLIENT!!!!!
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team