sT
shawn T

1 reviews | Active since Aug 2013

23 Jun 2017, 08:37

No service

<p>My business is with Nedbank and I went in the Vaal Mall branch to change my phone number to recieve my account notifications.I was given a form to fill in and spend more than 30 min for the lady to change the phone numbers.Now 3 weeks later and many calls to Nedbank the notifications still goes to the old number.</p> <p>I CHANGED THE NUMBER IN THE FIRST PLACE AND NOW HAVE TO GO BACK TO TRY AND CHANGE IT AGAIN,PURE INCOMPETENCE OR SYSTEM FAILURE.</p> <p>Can someone please help</p>

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Replies (1)
Nedbank
Nedbank's reply23 Jun 2017, 08:45
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team