No service.

I app**** for my shop card to redeem my greenbacks on the 24 November 2015. I asked to link both my greenbacks accounts so that i only have 1 shopcard as it is easier to keep track of the monies on the card. I was told it will take 24 to 48 hours. 2 days later i tried again and again was told it will take 24 to 48 hours. 2 days later the same story. And again and again. Today 8 December 2015 i was told they cant help me i need permission from the primary account holder. <br> What a joke. It is my accounts. I AM THE PRIMARY ACCOUNT HOLDER. <br> My client service ref number is ***0<br> <br> I have contacted askonce. Logged a complaint and was informed the area manager will contact me in 48 hours. Again 2 days. <br> <br> It seems like everything takes 2 days.